IPhone 7, 7 Plus Have a Microphone Problem

IPhone 7, 7 Plus Have a Microphone Problem

IPhone 7, 7 Plus Have a Microphone Problem

According to an internal document obtained by MacRumors, the service providers will now be able to replace the iPhone X units with a new one, given the damaged ones are crippled with the Face ID issue.

The Face ID problem does not seem that widespread, but if you own an iPhone X and do experience any issues with it not unlocking, take it in to get it serviced. In case the issue is not solved using this process, the employee can go ahead with the regular process of replacing the unit.

Apple Stores and authorized service providers have reportedly received new guidelines when it comes to dealing with the iPhone X Face ID issue. Key sources also indicate that the iPhone X has become the world's most popular handset in the first quarter of 2018.

Apple is said to have admitted that a major bug exists in some of its iPhone 7 and 7 Plus models.

Manufacturer Apple begins free to change the iPhone X, in which their owners are faced with a malfunctioning Face ID.

While we still don't know how the rear and front camera might be linked, it seems that a problem with the dual-lens camera found on the back of the iPhone could somehow create a problem for Face ID.

Apple and its developers are still wondering why iOS 11.3 and subsequent software versions are unintentionally disabling microphones on some iPhone 7 and iPhone 7 Plus units. He also reported issues with the Face ID. The lenses differ on which they do.

Apple has sent out a letter to Apple Authorized Service Providers network, confirms the fact that the company is aware of the issue. The wide angle did the ones that worked and is connected to the front-facing camera.

It's very unlikely to be a hardware issue as Apple's document reads that, the problem is restricted only to devices running iOS 11.3 or newer. Shortly after the iPhone X's release, a user on Reddit had shared his experience with the rear camera and Face ID failing simultaneously. There was no immediate solution to the problem at the time, but Apple's resolution should certainly bring some relief to affected users.

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