After glitch, American Airlines finds pilots for most December flights

After glitch, American Airlines finds pilots for most December flights

After glitch, American Airlines finds pilots for most December flights

American Airlines has given holiday to hundreds of pilots during 17 to 31 of December, and it is estimated that more than 15,000 flights could be affected.

"While the overtime is legal, the way they're doling out is not in compliance with our contract", said Capt. Dennis Tajer, spokesman for the APA in an interview with CNN.

The glitch affected the system in which pilots modify their flight assignments, inadvertently allowing them to drop flights that needed to be staffed during the busy holiday period. "The system went from responsibly scheduling everybody to becoming Santa Claus to everyone".

American Airline’s pilot leave system
American Airline’s pilot leave system

Pilots found out about the error on Friday and many have since been offered time-and-a-half to work over the Christmas period. You want the days off? It is offering to pay pilots 50% extra to fly during the holiday period and hoping that the incentive will encourage them to cover the shortfall.

"We are working diligently to address the issue and expect to avoid cancellations this holiday season", the airline said in a statement. "We have not canceled any scheduled flights in December and will continue to work to ensure both our pilots and our customers are cared for". "W$3 e have more reserve pilots on hand in December than normal months and they provide us with the ability to fly numerous trips that are now uncovered", the company stated.

In tweets to customers, the airline has said: 'Being with family during this time of year is so important and we fully intend to operate our schedule as planned'. In addition, we have more reserve pilots on hand in December than normal months and they provide us with the ability to fly numerous trips that are now uncovered. The union added: "By not including APA in developing collaborative solutions to this critical holiday scheduling failure, management's actions contrast with their handling of previous scheduling failures involving other work groups".

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