Here's How to Replace a Galaxy Note7

However, the company has now made it official that it is, indeed, working with the United States' Consumer Product Safety Commission on a voluntary plan for expediting the U.S. recall of Note 7 devices.

Samsung, in its bid to make things more convenient for patrons, offered to give free Gear VR and gift vouchers in some select markets; it is also offering exchange deal (Galaxy S7 edge or S7) with cash discounts.

Qantas has banned customers from recharging their Galaxy Note7 phones on all flights.

"We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible and in compliance with related regulations".

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers.

Samsung has been warning users of overheating and exploding batteries in the phone - and earlier Saturday urged owners to turn the devices off immediately and take them in for an exchange.

So, what is the replacement process for Note7 customers in Australia? Choosing the latter will also provide "replacement of any Note7 specific accessories with a refund of the price difference between devices".

Ariel Gonzalez's burned out Samsung Galaxy Note7.

Those who recently purchased a Galaxy Note7 may be aware that Samsung has announced a recall of the high-end smartphone after reports that some of the devices have caught fire.

The new Samsung Galaxy Note7 models reportedly affected. Unfortunately, the users are concerned they will either have to wait too much for their new Note7, or if they opt for a trade-in phone (with cashback) they won't be able to get Note7 afterwards by trading back their replacement phone.

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